Qualifications for becoming a phone operator include:
1. Lack of basic English speaking skills
2. Lack of basic comprehension,
3. Lack of understanding of their job,
4. Basic reading and repeat skills,
5. A middle school diploma.
Over the past few months I have noticed the quality of phone operators has taken a dramatic turn for the worse. Maybe I'm just becoming aware of the problem. Its seems to me that the only way to operate the phone for a company is to have lower brain functions.
So I call my phone company the other week.
Operator: Hello thank you for calling AT&T
Jo: Hey, I just wanted to know what date will I be able to upgrade my phone without getting cancelation fees on my two year contract.
Operator: umm yeah are you saying you want to buy the new Iphone. Were running a special deal for this weekend only and....
Jo: Umm No I just wanted to know what date I can upgrade my phone.
Operator: Oh yes of course you can start a new phone plan with us today. The new Iphone is only $399 this week---
Jo: No okay listen to me carefully I. want. to. upgrade. my. phone. without. getting. fees. What. date. will. that. be. possible.
Operator: Oh why didn't you just say so... I'll transfer you to guest services.
Okay so Im a pretty patient person, but after a ten minute wait I start to get annoyed.
Operator 2: Hello this is AT&T repair and tech support.
Jo: uhhhhh could you just transfer me to guest services.
Now Im mad. I consider driving my ass to the store so I don't wind up throwing my phone against the wall. But Im going to give them another chance.
Operator 3: Hello diz eh AT&T guest services. Ow may I assisss you?
Jo: umm yeah so I needed to know when I can upgrade my phone without getting fees?
Operator 3: ok I juuuice nee ome occount nformatjon. hat iz yo Nom?
Jo: uhhh What?
Operator 3: Nom? hat iz yo Nam?
Operator 3: Hat iz yo ole adrest?
Operator 3: sir could you put ome one on the phone who speaks better english?
Now instead of acting like a loud ghetto mess I decide to hang up(crush) the phone. I'd rather pay late fees then waste my time with another elementary school drop out. Anyways I went online and got my question answered.
So thats my story have you ever had a bad experience with a phone operator leave a comment.
or just tell me what you thought about my story.
As always I'll follow you if you follow me.